Terms and Conditions

Terms and Conditions

Please read these terms and conditions carefully before ordering anything from our site.

Price Guide

All prices listed on this site are in pounds sterling. Cambrian Model Company reserves the right to change its payment procedures at any time without prior notice to you.

Returns and Cancellations

You have the right to cancel your order up to 14 days after receiving your order. To arrange  cancellation you must email us at cambrianplanes@outlook.com
We are confident that you will be happy with your purchase but in the event that you want to return an item purchased from Cambrian Model Company we will be happy to offer you an exchange or refund excluding any postage, providing the product is in a fully saleable condition and in its original packaging.
Buyers are responsible for return postage costs and are advised to return items via a trackable service, we regret that lost returns cannot be refunded.

Faulty items

We take great care in packing our items. In the event of a fault in the goods  please contact us immediately.  All faulty goods must be returned within 7 days of reporting the fault.
Registered business address Cambrian Model Company 56, Scafell Road, Stourbridge, West Midlands DY8 4UH

Receiving a refund

Once your return has been received, an email will be sent to inform you if a refund has been approved. If approved credit will be applied to your original method of payment within 14 working days.

Delivery

We always try to send orders in the best way possible to reach our customers quickly. Postage is charged to cover the cost of postage and packing.
Orders are shipped by either courier or 1st class Royal Mail for smaller packages.
We estimate UK delivery of kits between 3 - 5 working days. However delays from the delivery provider can be out of our control.
A confirmation email will be sent after placing an order and again once your order has been dispatched.

Customs and import duties

Your order may be subject to import duties and taxes when your parcel reaches your country. Cambrian Model Company cannot predict what these charges will be. If you incur these additional charges, they must be rendered in order for your parcel to clear customs. For more information contact your local customs office.

Copyright and Trademark

This website and its content is copyright of Cambrian Model Company. All rights reserved. You may not modify , replicate or reproduce any design without permission for commercial use.

Disclaimer

The information contained in this website is provided by Cambrian Model Company. We aim to keep the information up to date and correct. We make no guarantees of any kind, regarding the accuracy, suitability or availability with respect to the website or informtion and products.

Privacy and Cookies

This website sets preformance cookies.  These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they get error messages from web pages, These cookies con't collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.